In order to learn more advanced skills for delegation and to focus on what really counts, managers need to differentiate between daily routine tasks and important projects or assignments. Management by delegation, getting important things done through others, is not about delegating to someone to “please, get me some coffee”… or “make a copy of this.” These are administrative support functions and not to be confused with delegation management. If a manager desires to become very effective at managing people, focus on assignment delegation.
Important work, whether daily activities or longer range project management requires mastering the skills and techniques of planning the work, delegating the tasks needed to accomplish the work, and managing the execution of the work. This is an art form totally separate from asking a subordinate to do some basic task. Companies hold managers who can plan and execute assignments in high regard. They could care less about who well a manager get someone to make copies!