A managers competitive people more willing to take on challenges
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When managing a business Unit your commitment is to build a high achieving team that consistently reaches “Peak Performance.” Whatever your business unit’s responsibilities and objectives may be, having a team of really quality, well-trained people provides the you as their manager with options and choices. When important new assignments are undertaken, the attitude a top manager wants is “bring it on, my team has the capability of almost any new challenge.” How do you get there? How do you go from where you are to that Peak Performing Team?
Build Your Team for Peak Performance
The answer starts with You the Manager. If you want a Peak Performing team you need to be totally and consistently dedicated to building it.
When you take on the management of a new assignment, you want to be in a position to delegate the actions of your team in a predictable way. You want to know with as much certainty as possible that when you give a specific employee an assignment, the behaviors and results are fairly well assured…predictable. This predictability comes from knowing what each person on your team can do both because you have seen their results and you provided the training they need to have the behaviors to execute key assignments. So what are the key components and benefits of building a Peak Performing and Predictable work unit that will effectively execute the assignments you delegate time after time?
5 Keys to Building a Peak Performance Team
- The first all important Step is to commit immediately to creating a training and learning environment where people are both expected to grow and develop skills and knowledge. You set the tone by stressing consistently the need for everyone on the team to increase their abilities. You expect nothing less. You recognize and reward behaviors that demonstrate that a specific employee is being intentional about their professional growth.
- You work hard to uncover training opportunities. Individual skill development. Class room training. Educational courses/seminars and subject manager experts are made a regular part of the weekly regimen of the team. You work with your companies Training department or go outside to find resources that can help you create the training needed.
- The great managers identify experienced “Mentors” among their team. These people are given support, encouragement and opportunities to become leaders in the development of new or less skilled employees. You make sure the Mentors and the Employee-students are integrally involved in the training and assessment process. You provide positive recognition for the Mentors and treat them as the teams greatest asset.
- You work with your team to establish individual learning objectives for their improvement. This establishes the expectation of growing for superior performance. People get excited because they are learning and growing. They are getting recognized for their commitment to get better. Anything short of the pursuit and accomplishment of learning is just not acceptable…period.
- You establish training measurements and regularly review each team members progress. People feel empowered when they can look back and see their training accomplishments over a period of time. You recognize their growth milestones at team meetings or public gatherings.
Benefits of Building a High-Performance Business Unit
The payoff for a Manager who will dedicate himself/herself to this focused, really relentless pursuit of team and individual performance will be the ability to take on important assignments and consistently execute at peak performance because they have built and nurtured the most competent team. Several really Key Benefits:
- Your Peak Performing Team will be highly motivated. They will take pride in their abilities and accomplishments. They will work together to assure that everyone on the team is growing and focused. The Mentors will take ownership in the development of other employees.
- You will be able to attract better talent as people recognize the special environment created by your efforts in managing your special team. Other talented people will want to work as part of your business unit because of your record in “growing people.” Recruiting will be easier. Potential candidates can interview with members of your team and they will enthusiastically extol the benefits and advantages of working in the environment you have created.
- Senior mangers in the organization will recognize the commitment you have for growing your people and building a Peak Performance business Unit. New opportunities will come your way. You will develop a reputation as a skilled manager who gets things done through building the best teams.
A key to the Manager’s ability to pull this program together for employee peak performance is understanding the needs of each employee and building training programs that address the business units needs and different learning styles of each person. This can be a real challenge in a number or organizations. While extremely important to creating the high-performing environment, the assessment process can be time consuming and requires specific skills and programs. You may be a manager fortunate enough to have a large or skilled training department. My experience has been that most Managers do not have either a training department readily available or the time demands on the training department may not allow for the timely training assessment needed to move quickly.
Managers will be able to find a number of resources to help with both the assessment and the training process. I have a good source for those interested. Dr. Margaret Martinez, CEO of Training Place, Inc. would be a very credible resource. The Training Place helps their clients improve learning outcomes and performance with research, assessment tools, innovative instructional models, and personalized solutions.