I had a recent experience that reminded me again how important it is to be open, direct and forthright when delegating and managing people. We had a replacement window company make a sales presentation to us. Usually this is my least favorite undertaking. This company turned out to be very professional. At the outset of their presentation, they were open about the colors available and that if they could not find a close match to the house color there would be no hard feelings. Turned out their selection did not have an adequate match. They accepted the fact and thanked us an left. We would not hesitate to recommend them to our neighbors because of the trust created.

Delegating work to employees can benefit from this same type of honesty and candor. If a manager is delegating a task and is not sure the employee has the skills and expereince, then indicate that ans ask for feedback. Example, “Jon I have an assignment that is important to the team and it requires specific abilities. Frankly, I was thinking about how you might handle it but I have some concerns about your experience in this area?”

This is much better than not considering the employee because of misgivings or of assigning the task if the employee can’t handle it. Lay it out candidly and give the employee and opportunity to help determine if they are the right person for the job. It sends the right message that you are not going to give them something they can’t handle and are willing to discuss it openly.


Michael D. Moore is the publisher of Management By Delegation and is a veteran executive with 40+ years in the Banking and Insurance Industries. A devoted entrepreneur, using his business experience to provide resources for managers and leaders at all levels. For the last 5 years, he has built a growing web presence for helping people with personal and professional development. To learn more about these advanced concepts & join our group Click here 5 Must Have Management Skills

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