Building Trust is a Leaders Most Important Job
The facts are that employees who trust their manager add value to both the organization and shareholders. While this seems basic, the data (see infographic) suggest that this is not being accomplished in a high percentage of situations.
Some of the issues break down in the integrity of talk and action. Things like only making promises you can actually deliver or don’t say one thing and mean or do another.
This goes to character and to an understanding that the relationship with the leader or managers team members is at the heart of trust and productivity.
The “trust” between the manager as leader and each member of the team underpins the effectiveness of the units performance and culture.
Whether strong trust exists or not, that fact is operating every minute of every day. Every task or project delegated, every assignment, every coaching session, every review…all are impacted by the trust factor.
Leaders must work to build and strengthen trust in every opportunity.
Image Source: Unsplash By Olu Eleteu