At the conclusion of every important project or assignment, the successful manager undertakes a “Post Project Review.” Where the project itself or specific action steps did not go according to plan, the culprit may be a poor performer. This is where strong management actions are needed and often ignored.
There are many fundamentals to good management but among the most important is the over-site of poor performance. When an employee does not deliver the expected results on an assignment there are any number of reasons. what is important is to pinpoint and address the reason. Whether it is training, lack of skill or knowledge, confusion on the assignment or lack of motivation, the manager must uncover it and act to correct it. The manager ignores address poor performance at their own peril. If you have followed my Blogs and Articles, you know I believe this…“you don’t get what you expect, you get what you tolerate!”