Knowledge of Your Team Improves Delegation
I stopped by a store I frequent today and a person from another location was made manager of this store. She was excited to have this new opportunity and was energetically making changes. The new manager commented that it didn’t seem like the existing members of the store’s team were taking too well to her delegation.
I asked ‘what kinds of changes she was making?’ The manager indicated that procedures, locations of materials and processes that had worked well at the other store were being instituted. I asked, “do you feel this stores employees are doing a good job and are solid workers?’ She said “yes, I like this group.” I then asked, ‘why do you think they appear to not be taking to your management and delegation of work?’ She replied something to the effect that she wasn’t sure but wanted to figure it out.
Thoughts for Employee Development
I offered these thoughts. It could be that this team feels they have been doing well and that the changes you are making and delegating to them may make them feel like you don’t think they have been doing a good job. It might make sense to get them together and share your plans and views regarding the things you would like to change and implement. You can tell them “why” you feel the changes are in order and then answer questions the team may have on their minds. this should open the door to solid communication. It can also send the message that you respect what they have accomplished and want to include them in your plans.