How to improve management decisions when delegating work
Effective delegation management represents accomplishing things through project/assignment management and executing the work through others. Of the many components of effective delegation, the “decision making process” sets up whether the project gets executed in a superior fashion. By taking the time to make quality decisions about the project plan, the manager will receive a pay-off in the result of the entire assignment. This involves the difficult and challenging process of making the “right delegation decisions.” Too often, a manager launches into the assignment with much enthusiasm but no idea of how to execute. This is the “fly by the seat of the pants” approach. Others may set out with a Plan but have not developed several alternatives to choose from in picking the best plan. There is a solid process to follow.
3 Steps in Effective Delegation
- Identifying Options for the Project Plan – This crucial first steps is both a brainstorming process and the realization that there are alternatives worthy of consideration. For basic, less complicated assignments, the manager may have all the experience needed to develop a list of alternative Plans of Action. In cases where the project is more complicated, involving a number of people and critical budget parameters, the more input and ideas considered, the better the result. This point to conducting a “project development meeting with key members of the business unit. It may also involve seeking the ideas of other managers in order to get the best alternatives
- . Establish the Criteria for the Assignment – Ultimately, in order to pick the best alternative Action Plan, the manager’s decision will involve a set of criteria for the results of the plan the details will usually include “How” the project should be completed. Each manger will lay out the criteria list but will usually include, time, resources, costs, skills required, people needed, etc. Whatever will be needed, in order for the ultimate result to be achieved as required, will form the criteria.
- Rank the Alternatives to Decide on the Best Plan – Once the manager has a solid list of 3 – 5 alternatives, and the criteria list, a clear decision making tree can be applied. Rank each alternative based on the criteria selected or required for the project. Rank each Project Plan alternative, based on either a simple 1 – 10 scoring system (10 being best) or a weighted scoring system where the relevant criteria get a higher weighting. Once the scoring is complete, the manager will be in a position to pick the best alternative. Again, for the most important assignments, the manger can get the business unit’s buy-in on the top alternative or bounce the choice/ranking off other experienced managers.
The result of the manager’s use of a thoughtful and uncomplicated process, is the assurance that alternatives actions plans are considered. The best alternatives are ranked in accordance with the overriding criteria selected. The rankings are then reviewed by key people. This shared-review gets other eyes,and opinions, to weigh in on the alternatives. If something has been over-looked or hidden conflict exist, the manger uncovers them before making a final selection. The improved decision making results in establish the best Plan of Action for executing the project/assignment. The Manager has tied the subsequent delegation of each action to a solid Plan. This process results in effective delegation of work because the Plan itself is solid. It does not take a lot of time to run through this process. The assurance the manager gains, from knowing that a decision was made on which plan to follow, results in confidence for the manager and members of the business unit.
Photo / CC BY CCO Public Domain