How your employees see a project affects the outcome
One of the most important delegation skills I stress as an executive coach is to Delegate through the Lens of the Employee. There are several Blogs and Articles about this topic on the plan-delegate-manage Web-site. This skill is not too hard to understand but sometimes more difficult to put into practice.
One good Self-Coaching Method to develop the insight needed to improve in this important area of management is to candidly ask the following question. ” What would it be like to be on the receiving end of my delegation of work assignments?” Explore the following questions and try to be honest with your responses and reactions.
8 Self-coaching Tips for Delegating Successfully
- Would I always feel that the communication of what is expected is clear and well thought out or rushed and lacking clarity?
- Would I alwayshave a clear picture of how the work assignment delegated to me fit into the big picture or over-all project plan?
- Would I always be clear on the time-lines and check points for completing the assignment?
- Would I always understand any authority or empowerment that was granted with the assignment and the parameters of that authority?
- Would I always have a visual picture of what the successful execution of the assignment looks like?
- Would any inter-dependencies for other Action Steps in the project be explained and connected to who on the team is working on a step that is needed to enable my assignment always be described?
- Would I always feel that there was a real opportunity to ask questions about the assignment?
- Would I always feel like there was an openness to expressing any doubts, concerns or apprehensions I might have about the assignment?
These are very important questions. If you apply what I call Self-Coaching Candor to these questions, really try to see what it would be like to be on the receiving end of how you delegate work assignments you will uncover some important areas for skill improvement. Make notes of your answers to these eight key questions. If you have one or more employees in your work Unit that you respect and can be open with, ask the to answer the eight questions about how you delegate. This will be very revealing and sometimes sobering. It also sends a message that you want to delegate effectively and are open to feedback.
Asking the “Always” Question in Managing Projects
You will have noticed that i used the description “always” with each question. This implies the importance of being very consistent and thorough as a manager. The most skilled and professional managers and executives are very thorough. The demonstrate that they have given appropriate thought to the assignments they are delegating. They may have a strong sense of urgency but in delegating they do not appear rushed. The skill with which they make the assignment demonstrates they know What needs to be done, How it needs to be done and When it needs to be done. This creates confidence in the manager and a well deserved reputation for getting things done through effective people management.