Delegating Via the Lens of each Employee
On the Plan-Delegate-Manage website, we talk extensively about delegating through the lens of the employee for much better execution results. This skill and technique works but it relies on the manager’s knowledge of each member of their business unit. How do you get this level of inter-personal knowledge?
Much of the awareness on the manager’s part, of each employees characteristics and personality, come from the experience of working with them regularly. This takes time. There are several good actions a manager can take to speed this process along.
- Start by being more aware of how each employee reacts, performs and behaves. make notes of what goes/works well and what areas are trouble spots to performance.
- Make a list of strong points around skills, knowledge, abilities and teamwork. Add notes about weaknesses in these areas.
These two processes are a terrific starting point. The manager practices the discipline of keeping this employee performance journal and refers to it often when delegating work. You can’t see things through the employees lens if you don’t learn more about each person.
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