Management & Employee Development
In the employee development area, the manager has a very clear role to contribute. When a member of the team falls short, makes a mistake or does not execute, the manager has two important actions to take. First, be very clear about what went wrong and why. Get that part done as quickly as possible. Second, the manager must be very specific regarding what needs to get better.
Describe in clear and concise detail the area or skill that needs to improve. Make sure the employee is clear about what is expected. this must be followed by the managers specific direction regarding what steps can be taken to improve. Help the employee by recommending or assigning the intervention that will move the employee past the learning required. Maybe it’s a training program. It could be time spent with an experienced mentor, etc. By providing the solution to how to get better, the manager will generate enthusiasm for development.