There are so many aspects to becoming effective at delegation and doing so at a very high level. One that we have discussed on this Blog consistently is the need for the manager to build bench-strength. The ever increasing growth in knowledge and skill by each member of the business unit assures their ability to execute at a higher/faster level. One way to help make this development very focused is to ask the team what needs to be done better.
One of the best ways to accomplish this is to regularly conduct a “post-project” review. Getting the team together to review how the execution of a project unfolded. In any comprehensive project, there are always things that went very well and things that could be done better. It helps to start by having the team & the manager offer appropriate recognition of things that went well and people who did well. then transition to a “open team evaluation.” The manager could start by simply saying…”we have a good team and did well over-all on this particular project. We can do better and I want us to become the best business unit in the company. To do that, we have to pull together to determine how we get better. As we look at the project just completed, what did we learn and how can we improve?” Get the team to buy into team-evaluation and do it consistently. It creates performance expectations.
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