When a project or assignment is not executed successfully, you have to “learn not burn” about it. What’s done is done and you can’t do anything about it…but learn from it. the tendency quite frankly is for the manager to be upset and do a slow or fast burn over the results. Blame is placed, anger is vented and feelings are hurt. so where did that get you?
The most important activity is to simply state the facts…”we did not get the job done and this result is not acceptable to any of us. What we need to do is to work together to figure out what went wrong and make sure we don’t repeat the mistakes going forward.” This is not an easy approach for many managers. It is the only approach that helps the team to grow.